Our Sustainability Report 2024
Greenstep is moving from reporting by calendar year to a fiscal year cycle. Because of this change, this sustainability report covers an extended period from January 2024 to May 2025. In this article, we share the most important milestones of the year!
We are happy with the progress made during this time and ready to work on the opportunities for improvement we have identified. To give a clear and complete picture, we chose the Comprehensive Module of the Voluntary Sustainability Reporting Standard for SMEs (VSME). This choice helped us expand our ESG metrics and increase our sustainability efforts.
General Highlights
- We welcomed 231 new colleagues at Greenstep, bringing our team to 775 professionals across six countries and 23 offices.
- Our customer satisfaction results stayed strong, with a score of 3.4 out of 4 and 91% of respondents satisfied or very satisfied.
- We came together at Greenstep Goes Turku, a global team event with workshops, team-building activities, and charity fundraising.
- To start preparing for CSRD reporting, we conducted our first double materiality assessment, and the results highlighted climate change, workforce wellbeing, customer impact, and business conduct as key priorities.
Economic & Governance
- We reached a turnover of €117.9 million, achieved a net profit of €14.2 million, distributed €11 million in dividends, and paid €44.9 million in taxes.
- Our ISO/IEC 27001:2022 certification strengthens information security and data protection.
- We committed €4 million in wind energy projects through Ventic Oy to support the transition to a carbon-neutral society.
- The results of our governance work include an updated Code of Conduct, expanded compliance training, and zero convictions or fines for corruption or bribery.
- We advanced technology significantly: Greenstep Hub reached nearly 1,000 active customers, BI Book improved security and planning features, and Bezala launched the Bezala Card along with advanced emission reporting.
Social Responsibility
- We kept employee engagement strong, with an eNPS of 58 and an average weekly vibe score of 4 out of 5.
- Our results in rewarding success include €972,000 in “Together” bonuses and €2.3 million in individual performance bonuses.
- We continued to be a woman-driven company, with 73% women and 27% men in our workforce, and 78% of leadership roles held by women.
- Pay equity remains one of our proudest achievements, with near parity in equal-work roles.
- We invested in learning and development, delivering 5,010 hours of training through 415 internal events and strengthening partnerships with leading universities.
- Carestep continued its social mission, supporting career development for underrepresented groups and achieving a wellbeing score of 4.6 out of 5.
Environmental Impact
- The results of our climate work include expanded carbon footprint calculations to cover employee commuting and upstream transport, as well as the start of a climate transition plan to be completed in 2026.
- Our carbon intensity for a 12-month period averaged 2.32 tCO₂e per employee and 21.45 tCO₂e per €1 million turnover.
- 65% of our offices are powered by carbon-free electricity, and 39% use renewable heating.
- Our climate risk assessment highlighted possible challenges such as heat stress and flooding, while also uncovering opportunities in ESG services and sustainable finance.
This extended reporting period reflects a year and a half of progress, innovation, and commitment to sustainability.
We thank our employees, customers, and partners for being part of this journey. Together, we will continue to grow sustainably and create positive impact!
